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Service Now

Businesses today need efficient service delivery. NSS offers ServiceNow solutions to streamline your processes, empowering you to deliver exceptional service to both customers and employees.

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ServiceNow Implementation

We are experts in deploying ServiceNow, tailoring it to your organization’s unique requirements. Our implementation ensures a smooth transition to ServiceNow, aligning it with your business needs.

ServiceNow Customization

Customize your ServiceNow instance to match your specific processes and workflows. We help you design forms, workflows, and automations that streamline your service management.

IT Service Management (ITSM)

Streamline IT service operations with ServiceNow ITSM. We optimize incident, problem, change, and asset management to improve IT service delivery and customer satisfaction.

IT Operations Management (ITOM)

Gain real-time visibility into your IT infrastructure with ServiceNow ITOM. We offer solutions for discovery, event management, and orchestration to enhance operational efficiency.

Customer Service Management (CSM)

Elevate customer service with ServiceNow CSM. We help you create a seamless customer experience, from case management to self-service portals.

HR Service Delivery

Enhance your HR service delivery processes with ServiceNow. We provide solutions for onboarding, benefits administration, and employee self-service.

Technologies

ServiceNow Platform

As a ServiceNow partner, we connect the full capabilities of the ServiceNow platform, including IT Service Management, IT Operations Management, and Customer Service Management modules.

Custom Application Development

Tailor ServiceNow to your unique needs through custom application development using ServiceNow’s application framework.

Integration Capabilities

We ensure seamless integration with other systems and applications to create a unified service environment.

Automation and Orchestration

Utilize ServiceNow’s automation and orchestration capabilities to streamline service processes and improve efficiency.

Mitigation of Burnout

Avoid overburdening your in-house team by distributing work to augmented staff, preventing employee burnout and maintaining a healthier work-life balance.

Service Now FAQs

What ServiceNow Solutions do you offer?

Nagar Software Solution Offers Implementation and Configuration of core models like ITService Management (ITSM), Incident Management, Change management, etc. Besides, NSS also offers training and support, customization and development, consulting and advisory services, an experienced team of developers, etc.

Which Industries does ServiceNow offer?

ServiceNow is a versatile platform that can benefit a wide range of industries by streamlining workflows, improving efficiency, and enhancing collaboration. Some of its industries include IT sector, Healthcare, Finance and Banking, Education, Government and Public Sector, Manufacturing, Retail and eCommerce, Telecommunications, Energy and Utilities, Hospitality and Travel, etc.

What are the Best Practices for Optimizing my ServiceNow Instance?

Reduce RowCounts: Lower row counts in list views minimizes load times and improves performance.

Clean Up Inactive Users: Eliminate unused accounts to optimize licensing costs and security.

Automate Routine Tasks: Leverage workflows and scripts to reduce manual actions and boost efficiency.

Schedule your appointment now and let us take care of the rest!